January 18, 2008

Windows Installer Service could not be accessed


Problem: There is error message when new printer is installed

The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Safe mode -

run -

msiexec /regserver


Also, during driver installation, dialog window stayed at 94% but reported no errors. When Trend micro security was removed, installer continued.

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