March 14, 2012
Problem: Samsung ML-2851 paper tray got stuck
2 plastic hooks at the back of printer got hooked to rear side.
It can be pressed, push upward and thus released in its normal position.
Normally, there is plastic protection on place where tray get hooked upon.
March 13, 2012
Problem: There is "corrupt" message on additional pages when scanning with Miscrosoft scan and pages don't appear
Problem was program opening scaned image -
it was Microsoft Office Picture Manager.
Once the default program is changed to Windows Picture and Fax Viewer and program closed,
all pages appeared.