December 03, 2009

Services.msc access denied

Problem: Administative tools, services denied


"Restore default associations for MSC files"

STOP: 0x00000050 Page_Fault_In_Non-Paged_Area

Problem: PC restarts or blue screen 0x0..05 during instalation of Windows XP

It happens during instalation of video drivers - monitor flickers few times before breaking off.

Solution was - instalation from another CD-Drive.

November 23, 2009

Cannot start Microsoft Outlook" error message when you start Outlook 2003

Problem: It works when user has administrative rights.

Control panel - Mail

check PST files, they ought to be in folder in which user has right to access (for example My documents)

November 16, 2009

Vodaphone stick disconnects

Problem: Vodaphone usb connects to Internet but immediately there is an error message

Error message says that there is another progam interfere with it

- Remove Micro SD card from Vodaphone stick,
it has pics or some data on it

October 16, 2009

The network is not present or not started

Problem: Computer name is grayed and cannot be modified

Unistal - reinstal

Client for Microsoft Networks

October 13, 2009

Acer Aspire 578ZG xp drivers

Problem: Wireless and sound is not working

Wireless - it's

Wireless LAN_Atheros_7.7.0.267_XPx86_A
Wireless LAN Driver for Foxconn (AR5B91 and XB63),and QMI AR5B91

and sound settings should be

Realtek HD Audio output


Realtek HDA HDMI out

October 02, 2009

Internet down, Net icon hangs at Identifying

Problem: DHCP service cannot be started, reports 1079 error

Error 1079: The account specified for this service is different from the account specified for other services running in the same process.

This helped:
Run -
open DHCP Client
Log on:
it was set to Local System account
It should be:
Local service (no password)

Outlook 2003 cannot be started

Problem: There is an error message: "Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt"

To rename MAPI32.DLL as suggested on first web search results didn't helped,
it helped to find and rename:

September 18, 2009

Rule in Outlook

Problem: There is an error message when applying rule in Outlook

Also, rule cannot be checked at all.
The Error message is:

One or more rules could not be uploaded to Exchange server and have been deactivated.


Close outlook,

start - run -

 outlook /cleanrules

All present rules will be removed and rules will be set to default settings, which allow the following  rules to work.

Mail merge date format

Problem: Instead of EU date format(7.8.2009), US format appears (8/7/09)

In Word -

Tools - Options

this option;  Confirm conversion at Open

it should be checked!
Then re-merge documents,

and during merge there will be options to choose -

OLE is US format
and DDE is the right format which should be checked during merge.

Previous documents which are already merged should be re-merged after the Conversion options is checked.

August 20, 2009

Windows hangs at shut down

Problem: How to shorten time-out for windows during shutting down


HKEY_CURRENT_USER- contol panel - desktopwaittokillapp timeout,

reduce it to 2,000 (two seconds)

HungApp timeout - for applications that aren's responding

HKEY_LOCAL:MACHINE - system - currentcontolset - controlwittokill

- set it to 2,000

this will kill background services faster

August 19, 2009

Windows installer appears everytime when Office is opened

Problem: After Office 2007 was removed and Office 2003 reinstalled, installer pops up

This didn't help: Group policy, msiexec command, reinstalling office.

This helped:

Windows installer cleaner

There were Office 2007 references,

when Office Plus 2007 was removed, installer message didn't appear again.

July 29, 2009

When saving excel as DBF 3 (dBASE III) *.dbf, characters are missing

Problem: Some characters are missing in dbf file

It happens because when document in excel is saved (save as: DBF 3 (dBASE III) *.dbf) , there should be enough space in cells.
Later, if these data are imported in program such as print labels, characters will be missing because they are already missing in converted data from excel.

July 24, 2009

Delegates in Microsoft Outlook

Problem: Unable to display the folder. Microsoft Office Outlook could not access the specified folder location

Apart from adding delegates on main PC, and adding additional mailbox at the delegate(s),

there should be permissions granted at the main PC also!
Right click at Mailbox - Properties -


Add [name of delegate]

Permission level - select anything but none to work.

July 23, 2009

HP LaserJet M1522 scanner problem

Problem: When multiple pages are scanned, it comes out with vertical lines

First page scanned is ok but others are scrambled.

Solution is here:

hpiscn.dll should be copied here:

c:\Program files\HP\Digital Imaging\bin\

even though that file exists with same size and date!

Reinstaling, firmware update didn't help. Only this replacement did.

July 16, 2009

Right click on start menu do not work

Problem: When clicking on start menu, nothing happens

Start, Control Panel, Taskbar and Start Menu, Start Menu, Customize, Advanced, check Enable dragging and dropping

July 09, 2009

Toshiba laptop hangs after recovery

Problem: Toshiba freeze at "Applying final configuration"

Toshiba is at that stage already in Vista OS. The "Applying" screen can be minimized. It hangs here because Wireless mode was ON - it should be switched OFF and then restart laptop in order to continue installation. The switch is at the front side on the left, beneath "Satellite".

It will reinstal Intel PRO set where it got stuck, and continue with Nvidia, utility, camera etc with a few automatic restarts.

June 30, 2009

Online scan is not working

Problem: Antivirus cannot be updated also

This was caused by malware, it was detected and removed by free F-Secure Easy Clean:

June 18, 2009

Excel do not sum decimal points

Problem: When there are numbers with decimal point, sum function is not working

Settings should be:

Tools - Options -


set as:
Decimal separator .
Thousand separator ,
unckeck Use system separators

and restart excel to take effect!

June 06, 2009

Unknown driver in IBM R52 (Type 1846) drivers list

Problem: After intallation of all drivers from Lenovo web, there is unknown ACPI/NSC1100

It is:
Winbond Trusted Platform,
it is located on official Lenovo web site, but to instal it, driver should be manually found and located in TPM folder (in C-IBM drivers folder) which are automatically created during instal.

June 04, 2009

Services.msc do not show up

Problem: Services appear blank

Click on standard (extended is default) and it will show up

May 29, 2009

The operation failed due to network or other communication problems

Problem: When adding attachment in Microsoft Outlook, there is an error message

This helped:

Regsvr32.exe c:\windows\System32\Ole32.dll

May 21, 2009

Power point and music

Problem: When music is added, how to embed it permanently

Music must be in WAV,

it should be in reasonale size

and this settings in power point must be set:

Tools - Options - general -

larger size must be set, for example 50000:

May 19, 2009

Link in Power point is not working

Problem: Hyperlink to PDF in office is not working

Adobe 7 needs to be updated
Help - check for updates

May 05, 2009

1508 error, No device manager listings, plug and play not working.

Problem: Network is down, usb stick is not working, device drivers do not appear.

It's a virus. In services.msc major services appeared disabled - they should be started and set to Automatic settings. Malware bytes scan removed the viruses.

And error was gone after restart, network and usb worked ok after that.

Felt tip pen on LCD

How to clean felt tip pen marking on laptop screen?

A little bit of Spiritus dilitus removes it.

April 23, 2009

Log in to domain PC from workgroup

Problem: Restriction error when connecting to domain user

logon failure: user account restriction

On domain account:
Open Control Panel
Open Administrative Tools
Open Local Security Policy
Navigate to Local Policies > Security Options
Disable the option for "Accounts: Limit local account use of blank passwords to console logon only"

Shut down faster

Problem: How to speed shutting down?

regedit timeout:
HKEY_CURRENT_USER- contol panel - desktop
waittokillapp timeout, reduce it to 2,000 (two seconds)
HungApp timeout - for applications that aren's responding
HKEY_LOCAL:MACHINE - system - currentcontolset - control
waittokill - set it to 2,000
this will kill background services faster

April 14, 2009

Error 1324

Problem: After XP repair, there is an error 1324

User had made Program Files directory on D drive which was changed to E after repair XP.
Switching back to D solved this error.

April 10, 2009

Word freezes

Problem: Word freezes and it takes time to unfreeze

User had used various languages in the text which made Word to search for the right dictionary. When it was turned off, it stopped to freeze!

Tools - Options - Spelling & Grammar

Check spelling..

April 09, 2009

Hide comment in Excel

Problem: Comment stays on in excel

To autohide comment in Excel:
Tools - Options - View - Comments -


Comment indicator only

April 08, 2009

When installing Adobe Professional 7, there is an error 1303

Problem: No sufficiant permissions on Documents and Settings - All Users, Windows XP Home

This helped:

run - cmd -
cacls "c:\Documents and Settings\All Users" /T /E /C /G administrators:F

April 07, 2009

Excel 2003/2007 crash during closing

Problem: When closing, excel produce an error

Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.Recover my work and restart Microsoft Office Excel

Previous workarounds do not work effectively.

This is solution:

Excel crashes on exit


LoadBehavior from 3 to 0

April 06, 2009

XP on Toshiba Satellite L40

Problem: XP can't be installed, nor Vista

Toshiba Satellite L40 web site claims that various versions of BIOS work for either Vista or XP.
For example:
BIOS version 1.60 upgrade for Satellite L40 (For PSL48*-*****,PSL4C*-*****).This BIOS is intended for use with a Windows Vista OS.

For XP, F6 SATA drivers should be slipped into XP instalation (N-lite)
Drivers for F6 SATA are hidden under utilities.
Other drivers:

Also, depending on Model there are various wireless drivers, the name can be found on the down side of laptop.

April 02, 2009

Domain/Workgroup grayed

Problem: Internet works but PC workgoup or domain is not accessable

This helped:

Control panel - Administrative Tools -

Services -

Workstation -

it must be automatic (it was disabled)

March 30, 2009

Device manager do not display

Problem: Device list do not show up

In Services Plug and play is enabled and set to Automatic.

On the net, problem was described as "Device manager is empty",

as opposed to "Device manager do not show/do not display" which only shows results which are reffered to showing hidden devices.

Problem here was in permissions, this instructions worked:

1. Go to Start, Run, and enter regedt32 and select OK

2. Maximize the HKEY_LOCAL_MACHINE window.

3. Scroll down to SYSTEM\CurrentControlSet\Enum

4. With Enum selected click the Security option from the Top of the screen then the Permissions menu.

Note: At this point you will probably notice there are no permissions on this key.

5. Click Add

6. Add the group Everyone and the user SYSTEM

7. Select Everyone and check only the Read box

8. Select SYSTEM and check Full Control

9. Click the Advanced button at the bottom of the window.

10. On the Advanced window check Reset permissions on all child objects

11. Click OK

12. On the warning window click Yes

13. Close REGEDT32

Restart PC! It will work after restart.

March 27, 2009

Security log is full

Problem: User cannot log in because of full security log

Log in as admin.

Start - Control Panel-

Administrative tools - Computer managment

Event viewer

Clear all events

(save then repeat)

March 26, 2009

Vista: Change option on shut down

Problem: When one wants to shut down PC, there is Sleep option as first choice

Control panel - power options - edit plan settings

power options-

my custom plan 1 (active)

start menu power button

March 18, 2009

Windows log off automatically

Problem: During log in, it logs off immediately

Userinit is missing from the registry.

With the help of ERD commander or BartPE, in registry:


enter new value:


double click on it and enter:


(comma is part of it)

copy userinit from Windows XP cd, i386/windows/userinit.exe_
This allows boot in safe mode and cleaning , there was virus Trojan.Agent.

February 26, 2009

Insufficient memory to start ScanWizard 5

Problem: Medion scanner won't start


Control panel - Scanner - work ok


from Photoshop or Adobe professional

select scanner:

WIA-USB 2.0 Scanner
then click Preview (not Scan first)

Medion scanner will not work if unplugged. PC must be in shut down while unplugging either from USB or power adapter!

February 25, 2009

Start up

Problem: Virus/Spyware starts with start up


HKLOCAL - software - microsoft - windowsNT - CurrentVersion -

WinLogon -


it must have only:


and nothing else - delete other input after it

Welcome screen XP

Problem: Classic login appears

Control panel - users - welcome screen is turned on, but classic screen appears-

to remove it, registry did not help-
but this helped:
start - cmd - control userpasswords2
and uncheck

February 20, 2009

Web n walk - device not found

Problem: Web n walk Software is installed but no icon in tray

When Web'n'walk shorcut is started it reports error Device not found/Uređaj nije nađen (HR). There was older software installed on computer (for an older web n walk model). It should be removed! If this new one was installed it should be removed also. And restarted.
Then, when all web n walk software us removed, this new one should be installed. Icon will not appear in the tray (as it did in older model), it will appear only on desktop as a shortcut.

February 13, 2009

PC restarts when AVI is started via VCL

Problem: Blue screen and atkdisp.dll when video is started appear when automatically reboot is unchecked

This happens when other graphics card than Asus is installed and Asus drivers and software is still installed on PC.

PC stopped to crash when ASUS drivers and ASUS OSD gamer was uninstalled.

January 29, 2009

Network is not showing

Problem: There are no network icons


Network services were disabled:

Manage - Services -

network connections, com+, remote access, windows managment, dns client...

it all should be automatic + start

January 28, 2009

USB not working (Code 32)

Problem: When USB memory stick is plugged, it appears asa yellow exlamation point

This web helped:


Start value = must be 2

(it was 4)

Log off - log on and it's ok.

CD/DVD not working (Code 32)

Problem: In device manager, CD/DVD drive is marked with yellow exclamation point

Unistal, reinstal, restart do not work.
This web helped:

it offers patch "CD Gone" download:

January 23, 2009

PST location in Vista

Problem: Where is archive mail folder in Vista?

Users - username - AppData - Local - Microsoft - Outlook

January 20, 2009

Excel 2003 crashes when closing

Problem: When closing excel, it reports an error

Workaround is to click somewhere on the spreasheet and then closing will work without the crash.
So, open empty excel, click somewhere on the cells,
then save as workbook (Book1) - not template.
Copy Book1 to excel start up folder located in Program files:
c:\Program Files\Microsoft Office\office\xlstart
and also Startup folder!

If that doesn't help, then
1. Create Excel shortcut on desktop,
Deinstal Office 2003 SP3 and instal Office 2003 SP2
2. Copy PRO11 and FILES folder from installation CD to C - WINDOWS - Installer
(show hidden/ uncheck Hidden to view installer folder)
3. Delete Excel from Program Files - Microsoft Office
and start shortcut of Excel from desktop
4. Dialog will appear:
Use Source and indicate it that to use C - WINDOWS - Installer

4/7/2010 UPDATE:

January 17, 2009

Equation automatically changes typed text

Problem: Text in equation changes or no spaces allowed

Double click equation or right click - open,

and change to text from Style toolbar. Settings were on Math thus problem with text.

Also if non-english characters present, there should be other fonts selected:
Style - Other - Fonts: Times New Roman CE

January 15, 2009

Typing in Mozilla Firefox from right to left

Problem: All text is key entered backwards

As if there are arabic settings somewhere. Solution according to web is to close and restart Firefox (due to Java related bug) but it helped to restart PC altogether.