Hyperlink doesn't work in Excel

Problem: There is an error message when clicking hyperlink

Internet explorer wasn't default browser.

Internet Properties
Programs - Make default

Classic view style

Problem: Classic view in Control panel can't be set

Start - Run - gpedit.msc

Local Computer Policy - User Configuration -
Administrative Templates
Control Panel
Force classic Control Panel = enabled

Text Services and Input Languages can't save changes

Problem: Regional settings are not saved, IE reports error for search provider

The user was created as "Temp" in documents and settings.
Once the new profile was created, keyboard settings were saved and IE worked ok.
Creating the new profile is the only advice on the net for saving keyboard settings,
tweaks didn't help.

Network scanner is not accessible

Problem: Some users cannot ping and access status to network scanner (iR3300)

The cause of problem was network switch - once it was restarted (unplugged from the power and re-plugged) it worked ok. Scanner and the other user are connected to the switch. PC which was not connected to the switch worked with scanner OK the whole time.

Asus PC keeps freezing

Problem: Windows freeze frequently during start-up, during work and always on shutdown

The cause was audio driver
and enabled settings in BIOS for:

Onboard devices configuration
Azalia Controller

Acer Aspire 5738Z Wireless driver

Problem: Drivers on Acer web site do not work

This web helped:

http://forums.whirlpool.net.au/forum-replies-archive.cfm/897693.html

PC hangs during reinstaling Windows XP

Problem: Windows stay at 32 minutes during network installation

Following advice for "XP hangs during reinstal" from the google, as adviced there network was disabled on laptop,
however Windows still stayed hanging at 32 minutes-

so after other interfaces were disabled in BIOS, it passed 32 minutes and finished the installation!
BIOS settings for disabling interfaces were hidden under: Security -

I/O Interface Security:
Modem interface - locked
Lan network - locked
CardBus 1394 Interface - locked.

After entering into Windows, inspecting into system hardware shown possible reason for hanging at reinstal - was that user has disabled 1394 Net Adapter.

The resource file version does not match the version

Problem: After reinstalling HDD, there is an error "SfManRes.dll" with Symantec Endpoint

Reinstalling the SEP software didn't help.
Folders in Program files Symantec and Symantec Endpoint should be removed first - Windows doesn't allow it to delete it, so renaming it first - and then reinstalling the Symantec Endpoint Protection software helped to remove the error.

Upon opening Office 2007 document, there is an error "file not available"

Problem: File saved as word or excel cannot be opened

ESET antivirus program was overdue and unlicenced -
unistal ESET
and office works ok.

Vodafone error

Problem: No device,RAS error, no modem

Installing new sofware for Vodafone made laptop to recognize device. However, modem driver was installed under USB devices and not under modem slots in Device manager, which made it to report RAS errors 680, 633.
This web helped:
http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC974290

Manually unistalling USB from Device manager and forcing it to search for new hardware finally made it to instal the card as modem in Device manager. After that, under Network connection - Dial up, it should be manually set to use modem driver for Vodafone. And finally, after the internal modem was disabled, Vodafone started to work.

Missing or corrupt NTFS.sys

Problem: Suggested fix via CD repair don't work, it reports setup error

It was problem with invalid memory. Once replaced, it booted ok.

Samsung ML-2551 is making loud noise

Problem: After dusting off toner, laser printer doesn't print and it rumbles

User used non original toner and toner poweder sifted inside. After dusting it off, printer do not work -
because particles got inside, on gum roller - and it should be cleaned with soft paper tissue.
If the printer is left to cool - particles won't be easily cleaned. And if it's cleaned immediately, it will be too hot - one should be careful when touching inside parts.
Front door can be removed by pulling it up. Then after the small single screw is unscrewd, roller is accesable by simply shifting the front cover (third picture).

IPSec error in Event viewer

Problem: IPSec cannot be started in services

This helped:
http://www.howtonetworking.com/VPN/rebuildipsec.htm

Click Start, click Run, type regedit, and then click OK.

In Registry Editor, locate and then click the following subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\IPsec\Policy\Local.

On the Edit menu, click Delete.
(on this PC IPsec was deleted)

Click Yes to confirm that you want to delete the subkey

Click Start, click Run, type regsvr32 polstore.dll, and then click OK.

Word is not showing menu

Problem: No menu in Office 2003

This helped:
http://support.microsoft.com/kb/291484

C:\Documents and Settings\user\Application Data\Microsoft\Templates

Other users had menu in word, only this one didn't.
There were various dot documents in Templates folder, Normal.dot was copied from user which had menu.

How to open AWD file

Problem: Photoshop, Artweaver, ACD see, SeeFax pro doesn't open AWD

Polybytes PolyView works!

http://www.polybytes.com/
However, after instal:

Open -
Files of type
instead of Most files,
choose AWD - Microsoft FAX

Deduct percentages in excel

Problem: How to deduct 3% or 10% as formulae in Excel?

=A*0,9
is for minus 10 percent

=A*0,97
is for minus 3 percent

Excel refuses to copy sheet

Problem: There are various formulae and naming errors while copying/moving sheet

Just select whole sheet (top left angle), copy
and paste into new one.

XP Service pack 3 - access denied

Problem: During instalation of SP3, it reports an error

This web helped:
http://support.microsoft.com/kb/949377

3rd solution:

1. instal Subinacl.exe
http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

2. save as Reset.cmd :

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

3.

After running it, Service pack passed however it froze on deleting/cleaning temp files.
Even though it didn't finish, it was installed ok.

Word - Insert Contents

Problem: Indexing doesn't work with Heading option

Select the text you wish to appear in Table of Contents
Press SHIFT ALT O (letter "o")

Select number 1 in Level for main heading, sub headings as 2 etc.

After selecting all headings, it is necessary for them to appear in Table of Contents to:

Insert - reference-
Index and Tables
Table of Contents
Options
in Table of contents remove
Styles and outline,
select:
Table entry fields

Unknown drivers on Lenovo SL500 for Windows7

Problem: Lenovo driver page do not list Base System Device drivers on drivers list

Unknown driver on Lenovo ThinkPad SL500,  2746-E5G was Ricoh SD/MMC Host Controller
and Memory stick Bus Adapter,
they can be found on separate web page from the driver list:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69983

Also, installation will not be enough,
exe file (6ax102ww) should be unpacked (right-click on exe file and unzipp or unrar) and via Device manager search for drivers in subfolders:
MS and SDMMC because with selected option to search subfolders - windows will report that there are no drivers available!
User must point to exact location for the drivers.

Print spooler keeps stopping

Problem: Immediately after log in, printer becomes unavailable with spool error

This web helped:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Lexmark driver was installed before, it was old driver - once it was removed, error disappeared.
Start - Settings - Printers-
File - Server properties - Drivers -

remove old printer drivers

Remote Desktop reports error when connecting

Problem: Remote Desktop is working fine from PC but connecting to it doesn't pass

Terminal Services was disabled -

it should be Automatic - Started (or Manual)

Computer browser

Problem: Enabling Computer browsing doesn't work

It reports Error 1068 - dependecies-
but it doesn't say what service it depends on.

It depends upon "Server" service
It should be Started - Automatic,

then start Computer browsing service

Asus V6x00va hangs and freeze

Problem: After reinstall, it freezes again

Solution - change keyboard,

F1 was pressed and Windows opened Help as a process without showing it, more than 300 times thus burdened windows. In Safe mode, Help windows appeared, task manager also uncovered process list, revealing the cause of freezing.

Right-to-left text direction in Word

Problem: How to replace Arab direction in word with left-to-right text in Word 2003

Select text,
then
Format - Paragraph

General - Alignementchoose Left  (instead of Right)

Delete protected file in Vista

Problem: Unlocker, Starter, safe mode option, Microsoft Security etc can't delete protected virus file

As seen in picture, MSE says that it has removed the virus, however it is still there.

When booting Vista, press F8

and choose Repair Windows (top option)
and in Command Prompt it is possible to rename or delete a file which was identified as virus.

Vodafone Mobile Connect - Device not present

Problem: Vodafone Mobile Connect Lite Huawei find no device

This error was on two PCs.
On one pc this helped:
http://forums.thinkbroadband.com/mobilebroadband/3696752-vodafone-mobile-connect-lite-on-windows-7-anyone.html?fpart=2&vc=1

Run - cmd:
Type  cd %windir%\system32
type regsvr32 vbscript.dll into the Command Prompt and hit Enter

On another it didn't help
but there was another software Tele 2 Mobile - after deinstall, Vodafone started to work.
However user said that Tele2 and Vodafone worked fine, which means that  vbscript.dll trick might helped and also this: 
to reinstal software
to remove it and install the newest version
http://www.business.vodafone.com/download/getFmlDoc.do?docId=f671eed8-2cd1-48d2-bcbe-0b2280484cac
(9.4 version as opposed to 9.3)
then,
and to remove modems which were marked as not "present" (in Control panel - Phone and Modem).

After Tele 2 software was removed, and PC restarted - it complained that it can't find drivers for Vodafone data etc.
Drivers are in Program files, in Vodafone folder, under drivers folder - it should be stated so during installation of drivers because for some reason it doesn't know where it's own drivers are.

No display after BIOS

Problem: There is no picture after POST

Changing monitors, graphic card didn't help, neither to repair windows.

It helped to back up data (with ERD Commander cd disk),
and then to format. Obviously, Windows was the problem and even restore to defaults ie repair didn't solved the problem.

Disable copy/paste in Word

Problem: User wants to forbid select-copy-paste function in Word

Tools - Protect document -
at number 2 select
Allow only this type of editing in the document:

Filling in forms

Yes,Start Enforcing Protection

(+ enter password)

Web n' walk - internet connections stops to respond

Problem: Web n walk connection and internet works, however after a minute, there is no internet, but connection is still on

There was a Trojan-
Trojan Downloader: Win32/Bredolab.AA

Microsoft Security Essentials detected it but

Super antispyware found it and removed it from start-up

Word bolds everything

Problem: When user click to bold text, everything turns to be bolded

This web helped:
http://word.mvps.org/FAQs/Formatting/WholeDocumentReformatted.htm
1. Format | Styles and Formatting

2. Select the style you’re using (presumably Normal) in the task pane

3. Modify

4. In the Modify Style dialog, clear the check box for “Automatically update.

5. Check the box for “Add to template.”

6. OK

After reinstal, Windows hangs at activation

Problem: After clicking OK at this error message, nothing happens, Windows hangs at background screen

Error messages states:
Windows Product Activation
A problem has prevented Windows from accurately checking the status of the license for this computer. To proceed your copy of Windows must be activated with Microsoft.
Do you want to activate Windows now?

Problem was network switch which works fine with other PCs, however with this one it was not operative even though it looks like everything's ok with network (blinking at network card, connecting another PC). Windows do not offer user to see network status on PC, or workaround with this message (by unplugging network cable) thus user can't see that network card reports error because drivers list is unavailable. It seems that the card had problem with network speed in relation with the switch.

It was solved by simply connecting PC to another network switch.

Service pack 2 can't be installed

Problem: "The product key used to install Microsoft Windows may not be valid"

Place Windows CD with SP2 to boot and re-install Windows but without formating it!

It may report missing drivers' files but it will work nevertheless when it finish.

Services.msc access denied

Problem: Administative tools, services denied

Solution:

"Restore default associations for MSC files"
http://www.dougknox.com/xp/file_assoc.htm

STOP: 0x00000050 Page_Fault_In_Non-Paged_Area

Problem: PC restarts or blue screen 0x0..05 during instalation of Windows XP

It happens during instalation of video drivers - monitor flickers few times before breaking off.

Solution was - instalation from another CD-Drive.

Cannot start Microsoft Outlook" error message when you start Outlook 2003

Problem: It works when user has administrative rights.

Control panel - Mail

check PST files, they ought to be in folder in which user has right to access (for example My documents)

Vodaphone stick disconnects

Problem: Vodaphone usb connects to Internet but immediately there is an error message

Error message says that there is another progam interfere with it

- Remove Micro SD card from Vodaphone stick,
it has pics or some data on it

The network is not present or not started

Problem: Computer name is grayed and cannot be modified

Unistal - reinstal

Client for Microsoft Networks

http://forum.pcmech.com/showthread.php?t=21547

Acer Aspire 578ZG xp drivers

Problem: Wireless and sound is not working

Wireless - it's

Wireless LAN_Atheros_7.7.0.267_XPx86_A

Wireless LAN Driver for Foxconn (AR5B91 and XB63),and QMI AR5B91

and sound settings should be

Realtek HD Audio output

not:

Realtek HDA HDMI out

Internet down, Net icon hangs at Identifying

Problem: DHCP service cannot be started, reports 1079 error

Error 1079: The account specified for this service is different from the account specified for other services running in the same process.

This helped:
WIN + R
Run -
Services.msc
open DHCP Client
Log on:
it was set to Local System account
It should be:
Local service (no password)

Outlook 2003 cannot be started

Problem: There is an error message: "Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt"

To rename MAPI32.DLL as suggested on first web search results didn't helped,
it helped to find and rename:
MSMAPI32.DLL

Rule in Outlook

Problem: There is an error message when applying rule in Outlook

Also, rule cannot be checked at all.
The Error message is:

One or more rules could not be uploaded to Exchange server and have been deactivated.

Solution:

Close outlook,

start - run -

 outlook /cleanrules

All present rules will be removed and rules will be set to default settings, which allow the following  rules to work.

Mail merge date format

Problem: Instead of EU date format(7.8.2009), US format appears (8/7/09)

In Word -

Tools - Options

this option;  Confirm conversion at Open

it should be checked!
Then re-merge documents,

and during merge there will be options to choose -

OLE is US format
and DDE is the right format which should be checked during merge.

Previous documents which are already merged should be re-merged after the Conversion options is checked.

Windows hangs at shut down

Problem: How to shorten time-out for windows during shutting down

Regedit:

HKEY_CURRENT_USER- contol panel - desktopwaittokillapp timeout,

reduce it to 2,000 (two seconds)

HungApp timeout - for applications that aren's responding

HKEY_LOCAL:MACHINE - system - currentcontolset - controlwittokill

- set it to 2,000

this will kill background services faster

Windows installer appears everytime when Office is opened

Problem: After Office 2007 was removed and Office 2003 reinstalled, installer pops up

This didn't help: Group policy, msiexec command, reinstalling office.

This helped:

Windows installer cleaner

http://support.microsoft.com/kb/290301

There were Office 2007 references,

when Office Plus 2007 was removed, installer message didn't appear again.

When saving excel as DBF 3 (dBASE III) *.dbf, characters are missing

Problem: Some characters are missing in dbf file

It happens because when document in excel is saved (save as: DBF 3 (dBASE III) *.dbf) , there should be enough space in cells.

Later, if these data are imported in program such as print labels, characters will be missing because they are already missing in converted data from excel.

Delegates in Microsoft Outlook

Problem: Unable to display the folder. Microsoft Office Outlook could not access the specified folder location

Apart from adding delegates on main PC, and adding additional mailbox at the delegate(s),

there should be permissions granted at the main PC also!
Right click at Mailbox - Properties -

Permissions

Add [name of delegate]

Permission level - select anything but none to work.

HP LaserJet M1522 scanner problem

Problem: When multiple pages are scanned, it comes out with vertical lines

First page scanned is ok but others are scrambled.

Solution is here:

http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1248346661485+28353475&threadId=1291928

hpiscn.dll should be copied here:

c:\Program files\HP\Digital Imaging\bin\

even though that file exists with same size and date!

Reinstaling, firmware update didn't help. Only this replacement did.

Right click on start menu do not work

Problem: When clicking on start menu, nothing happens

Start, Control Panel, Taskbar and Start Menu, Start Menu, Customize, Advanced, check Enable dragging and dropping

Toshiba laptop hangs after recovery

Problem: Toshiba freeze at "Applying final configuration"

Toshiba is at that stage already in Vista OS. The "Applying" screen can be minimized. It hangs here because Wireless mode was ON - it should be switched OFF and then restart laptop in order to continue installation. The switch is at the front side on the left, beneath "Satellite".

It will reinstal Intel PRO set where it got stuck, and continue with Nvidia, utility, camera etc with a few automatic restarts.