November 26, 2007

The name is already in use as either a service name or a service display name.

Problem: Network card in Device Manager reports "The name is already in use"

http://support.microsoft.com/Default.aspx?kbid=823771
1. Click Start, right-click My Computer, and then click Properties. 2. Click the Hardware tab, and then click Device Manager. 3. In Device Manager, expand Network adapters, right-click Network_Adapter_Name, and then click Uninstall. 4. In the Confirm Device Removal dialog box, click OK. 5. Repeat steps 3 and 4 for each network adapter that is listed in Device Manager. 6. Close Device Manager. 7. Click Start, click Run, type msconfig, and then click OK. 8. On the General tab, click Diagnostic Startup - load basic devices and services only. 9. Click the Services tab, and then click to select the Hide All Microsoft Services check box. 10. In the Services list, click to clear each of the services check boxes, and then click OK. 11. Restart your computer. 12. Click Start, click Run, type regedit, and then click OK. 13. In Registry Editor, click HKEY_LOCAL_MACHINE, click File, and then click Export. 14. In the Save In list, click Desktop, in the Name box type HKEY_LOCAL_MACHINE, click Save, and then close the Export Registry File dialog box. 15. Expand HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services, and then look for registry entries specific to your network adapter. For example, if you have a Linksys network adapter, look for entries named Linksys. When you find an entry, right-click the name and then click Delete. 16. Click Start, click Run, type msconfig, and then click OK. 17. On the General tab, click Normal Startup - load all device drivers and services. 18. Click the Services tab, and then click to select each service check box. 19. Restart your computer. 20. Windows XP will detect your network adapter and install the correct driver files. 21. Click Start, click Run, type msconfig, and then click OK. 22. On the General tab, click Normal Startup - load all device drivers and services. 23. Click the Services tab, and then click to select the Hide All Microsoft Services check box. 24. In the Services list, click to select each of the services check boxes, and then click OK. 25. Restart your computer several times to make sure that all devices and services are loading correctly. 26. When you are sure that all devices are working correctly, right-click the following registry entry on your desktop, click Delete, and then click Yes to confirm: HKEY_LOCAL_MACHINE

Example for Compaq nx6110:
Network is not working, and when following above resolution step by step, in step 15 - when one should find the name of network card, on web pages with the specifications for nx6110 it says that network card inside nx6110 is NetXtreme (10/100 NIC) PCI Express Ethernet Controller. But in registry there is no Netextreme to be found! Actually it is found under Broadcom (search for "Broadcom" in registry), and after resolution, installed network card for nx6110 is actually identified as Broadcom 440x 10/100 Integrated Contoller and not as Netextreme

18 comments:

Anonymous said...

Tried reloading a number of times.
Used this and it works fine now.

gee said...

THANK YOU THANK YOU SO MUCH THIS HELP ME ALOT ^_^

Anonymous said...

well, I'm so thankful, I had a huge problem with WIN XP X64 because I tried with many usb-serial adapters, but any didn't work correctly, I got one (cables to go) with profilic chip and driver available for t6his Win version but this one didn't work too, with your steps I can configure the driver and now I dont have any problem with serial comunicaccion.

My laptop is a Dell Precision M6300 thank you.

Atmosfear said...

This works on Windows Vista 32-bit too.
I have a Linksys WUSB54G adapter, and after trying to update the driver by searching online, this message appeared. I followed the steps above, and now the new driver was able to install correctly.

Thanks ;)

Anonymous said...

thanks bro

VANKATESH said...

i dont get it plzz send it my email easy way vanki786@gmail.com

wayHOW said...

Works for me (for now). Thanks for sharing this fix. Considering I still find this a life-saver some two years after it has been posted, it means that either Microsoft or the device manufacturer(s) is being lazy.

Like Atmosfear, I'm also using the Linksys WUSB54G network adapter with Vista. My next purchase will definitely not be a Linksys product anymore.

This isn't the first time I have to trawl the Internet to find support that should have been provided by Linksys themselves. I am currently using the OEM chipset manufacturer's driver just because Linksys doesn't provide Vista drivers for the above adapter (http://tredosoft.com/node/26).

Anonymous said...

thank you sooo much, had the problem on vista business, fixed it straight away

Jimbo said...

It looks confusing. I did it on Vista, probably not perfectly. Had to reload the software once after my computer did not recognize the adapter after deleting the services (under adapter name WUSB54G, not Linksys) and it is working great.

LINKSYS first wanted to charge me for assistance and after being unable to fix it blaming it on my computer tried to get me to pay for Tech assistance through a 3rd Party...

SCAMMERS!

THANK YOU!!!!

Matt said...

Worked totally slick.

I had to search for the device name, also a WRTG54B (lots of us this month with this problem...hmmm). Also running Vista 32 bit.

Thanks for posting. Very much appreciate it.

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Anonymous said...

J'ai appris des choses interessantes grace a vous, et vous m'avez aide a resoudre un probleme, merci.

- Daniel

Anonymous said...

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Anonymous said...

This works also for windows Vista and linksys wireless G adaptor. This works. Not a scam or a hack. In the resistry search the drivers for me WERE NOT under linksys. I deleted 2 under WUSB54gv4 etc... Delete both. Followed the instructions. Now I have Internet.

Anonymous said...

great post ...thanks a mill

David Bias said...

I thought it was hopeless....but then I found your blog and it fixed the prob fast and quick. Thanks man! Your a pro,lol.

David Bias said...

I tried everything and thought it was hopeless....Then I found your blog and it fixed the prob fast and quick thanks man!