May 07, 2013

No text when forwarding mail

Problem: In Outlook 2003 there is no message body when forwarding

User had local folder with messages - when opened from this location there is message text, however when user tries to reply or forward, there is no body message.
All mails located in Outlook worked fine when forwarding.

It didn't help to set filtering none:
Tools, Options, General Tab, Email Options... ( button), General Tab "Html Options" > HTML filtering Options: - Select "none"

Also it didn't help to set automatic colour font, nor removing add-ins.

Workaround that helped was to drag e-mails from folder back to outlook folder,
then it worked - message appeared when hitting forward (or reply).

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