August 20, 2008

Canon Pixma 1500 has black smudge on paper side


Problem: How to clean printer ip pixma 1500?


There is button for Roller cleaning in Properties - Maintenance


Also, when front door is open, one can physically clean black smudges inside (on the right side) before maintanance button.


August 13, 2008

Outlook express crash after compating

Problem: How to disable "To free up disk space, outlook express can compact messages. This may take up to a few minutes."

regedit-
\HKEY_CURRENT_USER\­Identities
something like "{63682237-R041-496B-8388-091T5LS7348F}" \­Software\­Microsoft\­Outlook Express\5.0.
and then find
Compact Check Count
type 0

After 100 times of opening and closing OE, message will appear again.

August 12, 2008

Lsass.exe error

Problem: Error message: When trying to update a password the return status indicates that the value provided as the current password is not correct.

Solution is on the microsoft web page:
http://support.microsoft.com/kb/307545

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bakcopy c:\windows\system32\config\software c:\windows\tmp\software.bakcopy c:\windows\system32\config\sam c:\windows\tmp\sam.bakcopy c:\windows\system32\config\security c:\windows\tmp\security.bakcopy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\systemdelete c:\windows\system32\config\softwaredelete c:\windows\system32\config\samdelete c:\windows\system32\config\securitydelete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\systemcopy c:\windows\repair\software c:\windows\system32\config\softwarecopy c:\windows\repair\sam c:\windows\system32\config\samcopy c:\windows\repair\security c:\windows\system32\config\securitycopy c:\windows\repair\default c:\windows\system32\config\default

And:


C:\System Volume Information\_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}\RP1\Snapshot

From Snapshot copy the following files to C:\Windows\Tmp:

_REGISTRY_USER_.DEFAULT

_REGISTRY_MACHINE_SECURITY

_REGISTRY_MACHINE_SOFTWARE

_REGISTRY_MACHINE_SYSTEM

_REGISTRY_MACHINE_SAM

Then, rename


_REGISTRY_USER_.DEFAULT rename into DEFAULT

_REGISTRY_MACHINE_SECURITY rename into SECURITY

_REGISTRY_MACHINE_SOFTWARE rename into SOFTWARE

_REGISTRY_MACHINE_SYSTEM rename into SYSTEM

_REGISTRY_MACHINE_SAM rename into SAM

And then
copy c:\windows\tmp\software c:\windows\system32\config\software
copy c:\windows\tmp\system c:\windows\system32\config\system
copy c:\windows\tmp\sam c:\windows\system32\config\sam
copy c:\windows\tmp\security c:\windows\system32\config\security
copy c:\windows\tmp\default c:\windows\system32\config\default

However,
afterwards there was this error message:
Error code: 0x80004005

It was solved with Windows Repair
without formatting!! Just repair.

Then,
there was error with logging into domain.
The trust relationship between this workstation and the primary domain failed.

It was solved by typing in the name of domain (for example microsoft.corp) here:

Control panel - Network connections - Local Area Connection - Properties -
Internet Protocol (TCP/IP) - Properties - Advanced - DNS
DNS Suffix: microsoft.corp

August 08, 2008

Replacing Imaging Unit on Samsung CLP 550


Problem: There is "Replace..." message after replacement


Even though the instructions for Printer Samsung CLP550 says that it should be removed upwards, there is a small plastic above imaging unit which should be removed first. Otherwise it gets broken during unit pulling out. Instructions do not say nothing about that small plastic coat.

Also,
after replacing both imaging unit and transfer unit, printer continuosly report "replace imaging unit" and "replace transfer belt" on the display. On the other side of instructions it is said that it should be reset.

Menu - Maintainance - Check Others - Imaging Unit - Reset - Reset Now

and

Menu - Maintainance - Check Others - Transfer Belt - Reset - Reset Now


August 07, 2008

Blank screen after xp splash screen

Problem: Laptop Asus V6000 has no screen after XP logo boot process

This time, removing battery didn't help. System restore also. Safe mode works ok. Reinstalling software for graphic's card, reducing start-up items, scan for viruses and spyware..didn't help.
Also, chkdsk /r from safe mode didn't help - it just created more problems because it wasn't able to boot neither to safe mode afterwards. With system restore it was as before cheking disk.
Chkdsk /r from bootable CDs also didn't help. Although some web forums claim that windows repair won't help- it solved this time.
Windows repair - not by console option but when Instal, choose R for repair.

July 30, 2008

Folder list in Outlook 2003


Problem: How to return Folder list view in Outlook 2003?


It's called Navigation pane, thus easily overlooked in options.


View -

click on "Navigation Pane"


July 29, 2008

How to postpone e-mail from Outlook?


Problem: Send mail at later time, ie timing for e-mail


New mail - Options button

check "Do not deliver before" and choose date and time
close,
and Send button.
Mail will remain in Outbox until sent.

NOTE: For some reason, E-mail will not be sent if you click on OUTBOX. Mail text will be changed from italic to regular and icon will be changed.

July 23, 2008

There is no clock


Problem: How to show the clock in Win XP


Control panel- Taskbar and Start menu


tick the box:

Show the clock


July 21, 2008

No PDF button in excel




Problem: There is no PDF Maker in excel toolbar




Even though Adobe Professional is removed and reinstalled there is no PDF button in toolbar of Excel 2003.


Solution was found here:






Help - About - Disabled Items -


click on: Enable




July 16, 2008

Remove Customize your settings in IE7


Problem: When starting IE7 there is settings windows which get frozen after clicking on applying settings



This web page helped:



Using your mouse, Highlight and then Right-click Copy the entire contents of the Code box below, including blank lines:

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

July 03, 2008

Laptop Asus V6000 have not display after Windows logo


Problem: There is no picture after Windows splash screen


Safe mode works ok. Deinstalling video driver did not help. On web forums, people mention that it might be problem with power unit.

So, I removed battery from the laptop (shut down Windows and unplug it first! ), and re-inserted it back - and it worked ok afterwards. I also done online spyware-antivirus scan in safe mode before removal.


July 02, 2008

Device manager do not show installed devices


Problem: Device manager do not display devices, plug and play not functional


Symptoms:
Start - run Services.msc - do not display plug and play, and there is message "Configuration manager: plug and play not available", there is no plug and play reference in registry.


Solution:
export plug and play registry from PC that works ok and import in registry - and restart

Registry item for plug and play is here:
My Computer - HKEY Local machine - system - Currentcontrolset - services
Plug and play


June 30, 2008

How to remove HDD, CD/DVD, floppy..?


Problem: There are no screws on drives, they can't be removed

HDD, CD/DVD, floppy can be in this case accessed from the front. Front panel should be removed.


June 17, 2008

Epson Stylus C40UX blinks red and green


Problem: Printer's light flashes red and green, no print


Solution that helped is here:


Downloaded SSC SERVICE UTILITY


then start program, close it, open it right click from the tray-

Protection counter - Reset protection counter, OK


June 16, 2008

Repeat music in Power point


Problem: Where is an option to repeat continuously music in ppt?


Right click on icon,

Edit Sound Object


Loop until stopped


June 13, 2008

0x0000008E screen appear

Problem: Random reboots with an error

This one was solved by allowing Windows Update to update PC. User has not allowed it to update, it just appeared as Update when shutting down pc.

June 09, 2008

Samsung ML-2851 signals red light and do not print

Problem: Printer Samsung ML-2851 takes paper only from the upper tray

The cause for printer ignoring the main tray and using only upper tray was a paper that was the last one in the rack. That single paper was slightly thrusted and it should be removed away from the tray. Somehow it made printer think that the whole main tray was missing even though it was correctly put in it's place.

June 06, 2008

Mozilla Firefox do not show image

Problem: Picture do not show up

Settings for pictures are not blocked. Solution found on firefox web helped to solve this:
Clear your Firefox cache.
At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
In the OptionsPreferences window, select the Advanced panel.
Under the Network tab, click Clear Now.

http://support.mozilla.com/en-US/kb/Images+or+animations+do+not+show

June 03, 2008

How to open .mdi extension?

Problem: Open mdi extension as picture

It is part of Microsoft Office Document Imaging -
open mdi with it -
Start - Programs - Microsoft Office - Microsoft Office Tools -
Microsoft Office Document Imaging

and save as
.tiff

June 02, 2008

Outlook freezes

Problem: Outlook freezes every time when it's opened

Solution was to find mail that started this and to delete it. Mail was on pst archive- this was copied to another machine, opened and mail removed. Once pst was copied back - it didn't freeze any more.

May 27, 2008

Vista - Classic icons

Problem: How to return to classic icons in Vista

This setting is not in Control Panel, nor in Personalization.
Right click on desktop -
View -
Click on "Classic Icons"

May 26, 2008

After XP Service Pack 3

Problem: AirGCFG.exe - Entry Point Not Found, WZCSLDR2.exe - Entry Point Not Found

There are error messages after XP SP3. Solution worked, as sugested on the net -
msconfig - uncheck these

May 20, 2008

Interface Not Registered

Problem: There is an error message when sending e-mail

START - RUN

regsvr32 ole32.dll

Excel automatically change decimal places


Problem: When number is entered in excel, it is automatically divided by 100


For example, number 25 shows up as 0.25


Tools - Options - Edit


Uncheck Fixed decimal places

May 14, 2008

UAC, Vista




Problem: How to turn off UAC in Vista?

Control panel - user accounts click "Turn User Account Control on or off"
uncheck "Use User Account Control (UAC) to help your computer
OK - restart
although:

PC PRO magazine (160) says
turning off the uac can cause problems with software that expects it to be there, and doesn't work properly when it isn't

Turn off Autoplay in Vista


Problem: When modem/storage (Globetrotter Icon) is plugged in, window for new location appears which is unavailable


Control Panel - Autoplay -

uncheck "Use Autplay for all..."


Tip: In Services, there is "GT flash switch" - when it's stopped, storage appears.

Vista can't handle drivers for modem/storage device in the same time, on XP it works OK.


May 07, 2008

Scan from Word


Problem: How to initiate scanning from Word


Insert - Picture -
From Scanner or Camera

April 29, 2008

Restore point in Vista

Problem: How to manage Restore point in Vista

1.
if there is message:
Restore point creation disabled by Group Policy

then go to regedit,
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\WindowsNT\SystemRestore\DisableSR
and
delete:
Disable Config

2.
to manage restore space,
go to command prompt, type:
vssadmin resize shadowstorage /for=c: /on=c: /maxsize=1.5GB
check storage space with command:

vssadmin list shadowstorage


(thanks to Zeljko)

Interactive logon process initialization has failed

Problem: On Vista there is an error message before login

"Logon process Initialization Failure. Interactive logon process initialization has failed.
Please consult the event log for more details."

Zeljko and this web helped:
http://www.symcom.co.za/index.php?option=com_fireboard&Itemid=74&func=view&catid=2&id=1

go to repair (press F8 immediately after starting and select first choice), then go to command prompt from repair window. The same window can be found via Vista installation DVD.
Then copy
x:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100.manifest
to
C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100.manifest

restart and wait a bit.

April 18, 2008

Blue screen appears after booting system

Problem: Various BSD messages appear

PC resets after entering windows, BSD messages: page fault in nonpaged area, irql_not_less_or_equal, 0x0000000A, 0x0000007F, 0x00000050, NTFS.SYS, win32k.sys errors. After chkdsk from restore CD, this message appeard: "The volume appears to contain one or more unrecovable problems."


It worked ok after hdd test tools; from Hiren's, then Hitachi drive fitness test and same one on Ultimate boot cd. Hiren reported bad sectors, and Drive fitness test reported "0x00" report which means a software problem. (0x72 is bad HDD). After scan disk which was ran from repair mode on WIN XP setup CD, it reported errors and repairing. Scan disk was ran once more from Windows, after restart and also reported errors (as swhown on pic). When that same chkdsk was run before all these tests, it just restared the system even though it was booted from WINXP cd and in repair mode. As if these tests helped HDD to get sorted out?!


April 17, 2008

New contacts do not appear in Outlook

Problem: New contact folder is created but it doesn't show in "Show Names from the" drop list

In Microsoft Outlook, in Folder list,

Right click on contacts,

Properties,

click on Outlook Address Book -

click on box "Show this folder as an e-mail Address Book"


April 14, 2008

Errors 1935 and 2098 when installing Autocad


Problem: Error 1935 and 2098 "An error occurred during the installation" appears

All Net framework must be deinstalled using
dotnetfx_cleanup_tool
ie
.NET Framework cleanup tool


April 12, 2008

CompTIA A+ Certified


certified on March 25th, 2008
CompTIA A+ Essentials + CompTIA A+ 220-602
:)

April 11, 2008

Excel do not show up


Problem: When opening document made in excel, it is not displayed


Symptoms: When shortcut of excel is opened, it is ok. But if any created excel documents are opened, it appears as if document is blocked from opening and nothing appears except toolbar. Document is not in "restore" mode, so maximize can't be done (which is often problem when excel document is not appearing). Also, office is deinstalled and reinstalled - and that didn't help. But when logging as other user (for example administrator, it works ok. This user also had macro button (on pic above it appears as yellow smiley, and when it's clicked on it, document appears!) Removal of that button didn't help. Checking visual basic script settings also didn't helped.


Solution: Since it works from other user, obvious solution was to replace current user with the new one and of course copy back all documents, pst files etc.

UPDATE:
http://www.techsupportforum.com/forums/f57/excel-2003-is-not-opening-any-spreadsheets-91420.html

Easy and quick solution;

In Excel options -
Tools- Options - General -
uncheck Ignore Other Applications

April 10, 2008

Access Control Panel


Problem: How to open Control Panel via Start-Run?


Start - Run -

appwiz.cpl


the rest of commands:



If there is restriction when opening control panel (and no access to administrative tools) -

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

NoControlPanel

change from 1 to 0

March 23, 2008

PC's available resources

Problem: How to show IRQ, DMA, memory address used?

Start - Run -
winmsd


(9x: msd.exe)

March 21, 2008

Microsoft Outlook: Missing mails


Problem: Search in Microsoft Oulook shows mail(s), but they can't be found in any folder


Filter is activated in some or all folders ("Filter Applied").

To remove it,

View - Arrange by - Current view -

click on Messages


March 20, 2008

Send to


Problem: How to edit Send to items?


Start - RUN -

shell:sendto


it opens folder inside:

C:\Documents and Settings\user\SendTo

- delete or add items

March 12, 2008

Toolbar doubled

Problem: Items in toolbar (between Start and Time) appear twice

http://forum.soft32.com/win4/Taskbar-double-display-running-programs-ftopict177752.html
REGEDIT-
HKEY_LM/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/EXPLORER/STREAMS/DESKTOP

Delete the entry "Default Taskbar (Personal)" from the right side pane.

March 11, 2008

Track changes


Problem: How to remove track changes in excel?



View menu - Toolbars - Reviewing


there is button for all changes -


"Accept All Changes in Document" or "Reject All Changes in Document"


March 10, 2008

PC won't start up


Problem: New PC is plugged but there is no power to start up


1. Motherboard may be short-circuited ie screw(s) may be touching board. Symptom: PC will not start up (power up) at all.

2. There is additional connector for power (JPW1) that is not connected. Symptom: PC is started, but after few seconds it shut downs itself


March 03, 2008

Excel: Show grid


Problem: There are no gridlines in excel


Show gridlines is checked in Tools - Options but there are no gridlines. User has painted cells with white. To show them, color must be removed:

Select cells then go to

Format - Cells - Patterns - No Color

February 27, 2008

Director Player 6.0 - This program requires at least 3 MB of virtual memory


Problem: Old application with quick-time movies cannot start on WinXP


This web source helped:

Right-click on My Computer icon, and select Properties.
Click on the Advanced tab,then select the Settings button within the Performance section.
In the Performance Options window, click on the Advanced tab, and then select the Change button in the Virtual Memory section.
Click the Custom size button...Change the Initial size (MB) setting to 4000Change the Maximum size (MB) setting to 4000



February 15, 2008

Windows Protection Activation

Problem: When entering in XP there is error "A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x80004005"

Activation is not working.
Restart works, but after some time or opening IE, programs start to fail on by one (task manager also). Logging off and entering again in Windows produce Activation error again.

Solution found on Microsoft works:
3. Press 1 to access your primary drive installation with Recovery Console. 4. When you are prompted to do so, type the administrator password. If you have not set an administrator password, press ENTER to continue. 5. Type cd %SystemRoot%\System32, and then press ENTER. 6. Rename the following files by using the REN command. To do so, follow this syntax: REN file_name.extension file_name.old • Wpa.dbl • Pidgen.dll • Actshell.html • Licdll.dll • Regwizc.dll • Licwmi.dll • Wpabaln.exe 7. Type the drive letter of your CD-ROM drive followed by a colon (for example, "D:"), and then press ENTER. 8. Type cd i386, and press ENTER. 9. Type the following commands one at a time. Press ENTER after each command: • expand licwmi.dl_ %systemroot%\system32 • expand regwizc.dl_ %systemroot%\system32 • expand licdll.dl_ %systemroot%\system32 • expand wpabaln.ex_ %systemroot%\system32 • expand wpa.db_ %systemroot%\system32 • expand actshell.ht_ %systemroot%\system32 • copy pidgen.dll %systemroot%\system32 10. Type Exit and press ENTER to restart the computer.
http://support.microsoft.com/default.aspx?scid=kb;en-us;306081

After restart, error message will appear again!
But now, it will be possible to activate Windows.

February 13, 2008

This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.


Problem: There is message not allowing Internet properties through IE


Solution: There are various solutions on the net, but in this case, registry fix didn't help and other fixes. Also, microsoft web sites suggest to extraxt Inetcpl.cpl file, but they claim that it is to be found in Windows - System. The real location is Windows - System32. And solution in this case was to copy Inetcpl.cpl and Inetcpl.dll from PC that is working OK (with no restrictions problems). The PC that has problem will ask permission to replace those files- say yes.


February 08, 2008

When installing Windows XP, there is error "no hard disk"

Problem: Asus A8R-MX/DP gives an error message "Setup didnot find any hard disk drives installed in your computer. Setup cannot continue."

Drivers should be loaded immediately after instal screen - by pressing F6.
Drivers found on ASUS web site are not good -
ULi SATA/RAID Controller M1575ULi M1575 Chipset Driver V1.0.5.2a for Windows 2000/XP/2003

Right drivers are:
http://www.gigabyte.ba/products/mb/driver/ga-k8a480m-9.html
ULi M1573 (Preinstall driver, press F6 during Windows* setup to read from floppy)O.S. : Windows 2000,Windows XP,Windows XP 64BitULi SATA/RAID Controller M1573

During instalation they will be identified differently, they will appear as:
ULi SATA Controller M5287

February 06, 2008

PC freezes after boot

Problem: PC freezes also in Safe mode

When in normal mode, it freezes just after login, and when HDD is taken to another PC, and scanned for viruses and spyware there is blue screen message Physical memory dumping.
Also other symptoms and diagnosis: Boot CD ERD Commander do not show folders, Windows Instalation CD in repair mode check disk with no problems found, and HDD test is successful.
Solution from the web that helped in this case is to defrag HDD:

1st: you have no choice, you need to restart your pc. 2nd: go to Start Menu->All Programs->Accessories->System Tools->Disk Defragmenter 3rd: click analyze. it takes time to analyze, so be patient. When it says "you need to defrag this volume" proceed to 4th step. 4th: click defragment. it also takes time to defrag, need more patience here.
When it say memory dumping, your memory can't take anymore the error of your hard disk. The volume of your hard disk is messing up. The volume need to be fix. You won't let your memory card suffer from all errors inside your hard disk don't you? This error won't show up again if you defrag your hard disk once a week or twice a month.
If the error still occur even you maintain to defrag your hard disk, Oh men you need to add an additional memory card because your memory is insufficient. "can't handle large programs"
http://www.anetforums.com/posts.aspx?ThreadIndex=28891

How to print bigger picture?


Problem: When printing picture from ACD see (6), image is either cropped or smaller than original scanned image


Solution:

File - Print image - (portion of picture that is outside of print area will appear red in preview) - Page settings tab -

then write in Margins tab: 10

instead of default value 25.40

February 05, 2008

No network traffic, failed to query TCP/IP settings of the connection


Problem: Onboard network card is enabled but there is no IP


Tried Winsockfix, renaming inf, registry, removing AV etc.. nothing helped-

except workaround - to instal another network card!

February 04, 2008

Award BIOS password

Problem: Bypass for unknown BIOS password for Award

try AWARD?SW
ie AWARD_SW