March 23, 2008

PC's available resources

Problem: How to show IRQ, DMA, memory address used?

Start - Run -
winmsd


(9x: msd.exe)

March 21, 2008

Microsoft Outlook: Missing mails


Problem: Search in Microsoft Oulook shows mail(s), but they can't be found in any folder


Filter is activated in some or all folders ("Filter Applied").

To remove it,

View - Arrange by - Current view -

click on Messages


March 20, 2008

Send to


Problem: How to edit Send to items?


Start - RUN -

shell:sendto


it opens folder inside:

C:\Documents and Settings\user\SendTo

- delete or add items

March 12, 2008

Toolbar doubled

Problem: Items in toolbar (between Start and Time) appear twice

http://forum.soft32.com/win4/Taskbar-double-display-running-programs-ftopict177752.html
REGEDIT-
HKEY_LM/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/EXPLORER/STREAMS/DESKTOP

Delete the entry "Default Taskbar (Personal)" from the right side pane.

March 11, 2008

Track changes


Problem: How to remove track changes in excel?



View menu - Toolbars - Reviewing


there is button for all changes -


"Accept All Changes in Document" or "Reject All Changes in Document"


March 10, 2008

PC won't start up


Problem: New PC is plugged but there is no power to start up


1. Motherboard may be short-circuited ie screw(s) may be touching board. Symptom: PC will not start up (power up) at all.

2. There is additional connector for power (JPW1) that is not connected. Symptom: PC is started, but after few seconds it shut downs itself


March 03, 2008

Excel: Show grid


Problem: There are no gridlines in excel


Show gridlines is checked in Tools - Options but there are no gridlines. User has painted cells with white. To show them, color must be removed:

Select cells then go to

Format - Cells - Patterns - No Color

February 27, 2008

Director Player 6.0 - This program requires at least 3 MB of virtual memory


Problem: Old application with quick-time movies cannot start on WinXP


This web source helped:

Right-click on My Computer icon, and select Properties.
Click on the Advanced tab,then select the Settings button within the Performance section.
In the Performance Options window, click on the Advanced tab, and then select the Change button in the Virtual Memory section.
Click the Custom size button...Change the Initial size (MB) setting to 4000Change the Maximum size (MB) setting to 4000



February 15, 2008

Windows Protection Activation

Problem: When entering in XP there is error "A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x80004005"

Activation is not working.
Restart works, but after some time or opening IE, programs start to fail on by one (task manager also). Logging off and entering again in Windows produce Activation error again.

Solution found on Microsoft works:
3. Press 1 to access your primary drive installation with Recovery Console. 4. When you are prompted to do so, type the administrator password. If you have not set an administrator password, press ENTER to continue. 5. Type cd %SystemRoot%\System32, and then press ENTER. 6. Rename the following files by using the REN command. To do so, follow this syntax: REN file_name.extension file_name.old • Wpa.dbl • Pidgen.dll • Actshell.html • Licdll.dll • Regwizc.dll • Licwmi.dll • Wpabaln.exe 7. Type the drive letter of your CD-ROM drive followed by a colon (for example, "D:"), and then press ENTER. 8. Type cd i386, and press ENTER. 9. Type the following commands one at a time. Press ENTER after each command: • expand licwmi.dl_ %systemroot%\system32 • expand regwizc.dl_ %systemroot%\system32 • expand licdll.dl_ %systemroot%\system32 • expand wpabaln.ex_ %systemroot%\system32 • expand wpa.db_ %systemroot%\system32 • expand actshell.ht_ %systemroot%\system32 • copy pidgen.dll %systemroot%\system32 10. Type Exit and press ENTER to restart the computer.
http://support.microsoft.com/default.aspx?scid=kb;en-us;306081

After restart, error message will appear again!
But now, it will be possible to activate Windows.

February 13, 2008

This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.


Problem: There is message not allowing Internet properties through IE


Solution: There are various solutions on the net, but in this case, registry fix didn't help and other fixes. Also, microsoft web sites suggest to extraxt Inetcpl.cpl file, but they claim that it is to be found in Windows - System. The real location is Windows - System32. And solution in this case was to copy Inetcpl.cpl and Inetcpl.dll from PC that is working OK (with no restrictions problems). The PC that has problem will ask permission to replace those files- say yes.


February 08, 2008

When installing Windows XP, there is error "no hard disk"

Problem: Asus A8R-MX/DP gives an error message "Setup didnot find any hard disk drives installed in your computer. Setup cannot continue."

Drivers should be loaded immediately after instal screen - by pressing F6.
Drivers found on ASUS web site are not good -
ULi SATA/RAID Controller M1575ULi M1575 Chipset Driver V1.0.5.2a for Windows 2000/XP/2003

Right drivers are:
http://www.gigabyte.ba/products/mb/driver/ga-k8a480m-9.html
ULi M1573 (Preinstall driver, press F6 during Windows* setup to read from floppy)O.S. : Windows 2000,Windows XP,Windows XP 64BitULi SATA/RAID Controller M1573

During instalation they will be identified differently, they will appear as:
ULi SATA Controller M5287

February 06, 2008

PC freezes after boot

Problem: PC freezes also in Safe mode

When in normal mode, it freezes just after login, and when HDD is taken to another PC, and scanned for viruses and spyware there is blue screen message Physical memory dumping.
Also other symptoms and diagnosis: Boot CD ERD Commander do not show folders, Windows Instalation CD in repair mode check disk with no problems found, and HDD test is successful.
Solution from the web that helped in this case is to defrag HDD:

1st: you have no choice, you need to restart your pc. 2nd: go to Start Menu->All Programs->Accessories->System Tools->Disk Defragmenter 3rd: click analyze. it takes time to analyze, so be patient. When it says "you need to defrag this volume" proceed to 4th step. 4th: click defragment. it also takes time to defrag, need more patience here.
When it say memory dumping, your memory can't take anymore the error of your hard disk. The volume of your hard disk is messing up. The volume need to be fix. You won't let your memory card suffer from all errors inside your hard disk don't you? This error won't show up again if you defrag your hard disk once a week or twice a month.
If the error still occur even you maintain to defrag your hard disk, Oh men you need to add an additional memory card because your memory is insufficient. "can't handle large programs"
http://www.anetforums.com/posts.aspx?ThreadIndex=28891

How to print bigger picture?


Problem: When printing picture from ACD see (6), image is either cropped or smaller than original scanned image


Solution:

File - Print image - (portion of picture that is outside of print area will appear red in preview) - Page settings tab -

then write in Margins tab: 10

instead of default value 25.40

February 05, 2008

No network traffic, failed to query TCP/IP settings of the connection


Problem: Onboard network card is enabled but there is no IP


Tried Winsockfix, renaming inf, registry, removing AV etc.. nothing helped-

except workaround - to instal another network card!

February 04, 2008

Award BIOS password

Problem: Bypass for unknown BIOS password for Award

try AWARD?SW
ie AWARD_SW

January 31, 2008

Intel cpu ucode error

Problem: When starting ASUS P5GD1 Vintage, there is an error message with instruction to press F1

Solution is to update BIOS (according to web resoucres) but workaround is to find and enable option in BIOS - to continue boot, ie not to wait for user to press F1

Other options should be set as:
CPU Fan speed - IGNORED
CPU Q Fan Control - ENABLED
CPU Fan Ratio - AUTO
CPU Target Temp - 60 (or 66)

January 28, 2008

0x0000008E

Problem: Blue screen with error 0x0000008E appears

It helped me to scan PC with Bit defender online scan. There were viruses and trojans (both in application data-temp and temp. internet files, and in root etc) - BSOD oxoooooo8E error appeared even after viruses were removed! PC should be restarted after removal even though BSOD error will appear (for the last time in this case).
http://www.bitdefender.com/scan8/ie.html

January 18, 2008

Windows Installer Service could not be accessed


Problem: There is error message when new printer is installed

The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Safe mode -

run -

msiexec /regserver


Also, during driver installation, dialog window stayed at 94% but reported no errors. When Trend micro security was removed, installer continued.

January 11, 2008

January 09, 2008

Autocomplete of all e-mails typed (in Outlook XP, 2003)




Problem: How to copy all entered e-mails that appear in address ("TO") field to a new PC




That is automplete cache of all addresses in Microsoft Outlook xp and 2003.


It is found in file outlook.nk2 -


it should be copied in same folder to the new machine:


C:\Documents and Settings\User\Application Data\Microsoft\Outlook


outlook.nk2

Picture in Word do not show up II


Problem: Although ENABLE WRITE COMBING setting is disabled, picture in Word do not show up


CONTROL PANEL - DISPLAY - SETTINGS - ADVANCED -TROUBLESHOOT

Clear ENABLE WRITE COMBING -

AND

Move slider for Hardware acceleraton to left

HOWEVER
this option will make TV viewing non functional!!

January 08, 2008

GetCurrentImage failed, hr = 8000ffff

Problem: error message when saving image in Windows Media Classic

View - Options - Output - DirectShow Video -
click on SYSTEM DEFAULT (not overlay mixer)

AND THEN RESTART PC

Error "Word has not been installed for the current user"

Problem: When opening word 2003 (excel, pp etc) there is error message to reinstal office

Solutions found on the net do not work :resolution from microsoft.com to unistall and to edit Registry, to delete folder Office in Program files ( which makes windows unstable!! ), to edit permissions in registry, also editing security tab for C drive or Program files folder also do not help.
This web page solved the problem:
http://www.tabletquestions.com/microsoft-office/114489-mircrosoft-office-word-has-not-been-installed-current-user.html
1) Create a Windows Account with full control admin rights, and thengo ahead and log into that new account.
2) When under the newly created account, open every Office product youhave, then close one at a time (Excel, Word, PP, etc...)
3) After opening every Office App, go into the registry editor (Start Run, then type in Regedit)
4) Go to HKEY_CURRENT_USER Software Microsoft Office, andhighlight Office
5) Then right click on Office, and go to Export, save the .reg file tosomewhere you will be able to find it (Root of C:\ for me)
6) Log off your temp Windows account, and log back in under yournormal Windows account that was giving you the error.
7) Open regedit again, and then go to File Import and pick the filethat was exported.
8) After it says that it was successfully imported, go ahead and trythe app that was giving you problems.
Now it should work, just like it did for me. Also, remember you delete the temp account that you created!!

January 03, 2008

Mouse moves automatically to button


Problem: Mouse pointer appears to button choice when there is dialog button (OK or cancel)


Control panel - Mouse -
Pointer options - Snap to:

remove checked item "Automatically remove pointer to the default button in a dialog box"

December 21, 2007

XP - MAPI32.DLL is corrupt or the wrong version

Problem: On XP, when starting Outlook 2003, there is MAPI32 error message

Error message is the same as on Vista:
Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging sofware. Please reinstall Outlook.

Microsoft Office Language Pack 2007 should be deinstalled. And then MAPI32.DLL should be renamed the same as in Vista

December 20, 2007

Vista - MAPI32.DLL is corrupt or the wrong version


Problem: Although Office 2007 is deinstalled, there is an error message when starting Outlook 2003 (On Vista)


Error message is:

Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging sofware. Please reinstall Outlook.


Reinstalling Outlook 2003 has not helped. This has:

Rename the file MSMAPI32.DLL

It is located here:

Program Files\Common Files\System\MSMAPI\1033

(for some reason, search won't find it)

http://retrowebdev.blogspot.com/2007/06/windows-vista-and-outlook-2003.html

December 18, 2007

Acquiring Network Address

Problem: Wireless connection not working, can't resolve IP, gateway, DNS

Deinstal wireless network adapter and reinstal driver

December 10, 2007

Compaq 6720s - Further problems

Problem: Network is not working, modem not found, audio not working

http://www.elitesecurity.org/t298073-0#1782081
"This notebook was originally designed for Vista, with no official support for XP" thus problems.

Network - BIOS must be updated from f01 to f03
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=pl&taskId=125&prodSeriesId=3442832&prodTypeId=321957&objectID=c01185888

then, modem is not found on hp support web page. Modem inside is
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36004.exe

For audio, first instal Microsoft UAA Bus Driver for High Definition Audio
http://h20000.www2.hp.com/bizs...skId=135&swItem=ob-47284-1

December 07, 2007

Can't install Windows XP on laptop Compaq 6720s

Problem: Setup reports No hardware, (did not find any hardware)

BIOS (F10) - find NATIVE SATA MODE
- disable it

December 04, 2007

Photobucket Album

Trust relationship between workstation and domain error

Problem: When user log in to domain, error "wrong time" appears

And when it's disjoined from domain, error "Trust relationship between this workstation and the primary domain failed" appears and user cannot be added back to domain. Problem was in this case with computer time - it was set in a wrong year (and also minutes were not the same as PC next to it - 5 minutes difference). And once the time was corrected, pc had to be disjoined-joined all over again in order to recognize user.

November 30, 2007

Picture in Word do not show up


Problem: When Word document is opened, there is no picture when document is scrolled, but it does show up when document is minimized and restored again

CONTROL PANEL - DISPLAY - SETTINGS - ADVANCED -TROUBLESHOOT
Clear ENABLE WRITE COMBING - restart
http://www.thetechguide.com/forum/lofiversion/index.php/t19699.html


November 26, 2007

The name is already in use as either a service name or a service display name.

Problem: Network card in Device Manager reports "The name is already in use"

http://support.microsoft.com/Default.aspx?kbid=823771
1. Click Start, right-click My Computer, and then click Properties. 2. Click the Hardware tab, and then click Device Manager. 3. In Device Manager, expand Network adapters, right-click Network_Adapter_Name, and then click Uninstall. 4. In the Confirm Device Removal dialog box, click OK. 5. Repeat steps 3 and 4 for each network adapter that is listed in Device Manager. 6. Close Device Manager. 7. Click Start, click Run, type msconfig, and then click OK. 8. On the General tab, click Diagnostic Startup - load basic devices and services only. 9. Click the Services tab, and then click to select the Hide All Microsoft Services check box. 10. In the Services list, click to clear each of the services check boxes, and then click OK. 11. Restart your computer. 12. Click Start, click Run, type regedit, and then click OK. 13. In Registry Editor, click HKEY_LOCAL_MACHINE, click File, and then click Export. 14. In the Save In list, click Desktop, in the Name box type HKEY_LOCAL_MACHINE, click Save, and then close the Export Registry File dialog box. 15. Expand HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services, and then look for registry entries specific to your network adapter. For example, if you have a Linksys network adapter, look for entries named Linksys. When you find an entry, right-click the name and then click Delete. 16. Click Start, click Run, type msconfig, and then click OK. 17. On the General tab, click Normal Startup - load all device drivers and services. 18. Click the Services tab, and then click to select each service check box. 19. Restart your computer. 20. Windows XP will detect your network adapter and install the correct driver files. 21. Click Start, click Run, type msconfig, and then click OK. 22. On the General tab, click Normal Startup - load all device drivers and services. 23. Click the Services tab, and then click to select the Hide All Microsoft Services check box. 24. In the Services list, click to select each of the services check boxes, and then click OK. 25. Restart your computer several times to make sure that all devices and services are loading correctly. 26. When you are sure that all devices are working correctly, right-click the following registry entry on your desktop, click Delete, and then click Yes to confirm: HKEY_LOCAL_MACHINE

Example for Compaq nx6110:
Network is not working, and when following above resolution step by step, in step 15 - when one should find the name of network card, on web pages with the specifications for nx6110 it says that network card inside nx6110 is NetXtreme (10/100 NIC) PCI Express Ethernet Controller. But in registry there is no Netextreme to be found! Actually it is found under Broadcom (search for "Broadcom" in registry), and after resolution, installed network card for nx6110 is actually identified as Broadcom 440x 10/100 Integrated Contoller and not as Netextreme

November 23, 2007

How to remove "Configuration Recovery Menu"

Problem: On boot-up (before entering Windows), there is "Hardware profile" message, waiting to be selected in order to enter Windows

In windows 2000; System properties - Hardware - Hardware profiles:
there are 3 options for handling profiles:
1. delete additional profile, 2. wait until select, 3. choose countdown seconds for selection

October 31, 2007

Xerox Phaser 8550 Paper jam


Problem: Printer Xerox 8550 is indicating paper jam


Small piece of paper is in the paper entrance, obviously user has torn of the rest. Also, printer is indicating paper jam at tray 2, but torn piece was found in tray 3.

October 25, 2007

Object Library Not Registered

Problem: When starting Excel 2000, there is "Object library.." error

find and delete start-up file(s) for excel:
c-program files - microsoft office - office 10 - XLStart -
inside that folder delete "insert button..." (ie visio)

http://exceltips.vitalnews.com/Pages/T0895_Library_Not_Registered_Error.html

October 24, 2007

Inaccessible Boot Device

Problem: Win 2000 cannot boot

Run chkdsk/f, sfc/scannow, viruc scheck... nothing worked. Removed hdd (which invloved transport of disk) and installed it in another lap - and it worked, then it was returned back.

October 17, 2007

MP-592v came with no AVI converter software

Problem: clips added cannot be displayed and no software is found on cd with drivers

Download PocketDivXEncoder

October 15, 2007

An error occured during directory enumeration

Problem: PC won't start, loads winxp logo and then it restarts

Run repair console (press r) from xp cd and then chkdsk /r

October 11, 2007

HP Compaq 6710s - further problems

Problem: after installation of Win XP, there are problems with drivers

First, if it is installed with XP with latest patches and updates, there are no problems with modem and audio. But if all drivers that are found on HP.COM are installed, then miniport #3 appears with exclamation point (!) and it cannot be uninstalled.
So, when hdd is formatted and installed all over again with basic Win XP Service pack2, there is no miniport error at all but there is instead a problem with audio and uknown driver. Plus, not all drivers from Hp.com-support web site should be installed - in order to avoid phantom miniport driver.
To resolve Audio driver - first there must be installed KB888111XPSP2.exe patch (for some reason not found on microsoft.com but via google resources) - in order to resolve error "HDA AUDIO BUS DRIVER". And then instal official audio driver found on hp.com.
Unknown driver - it is quick launch driver, keyboard-filter_01. Also found on hp.com

October 10, 2007

HP Compaq 6710s Setup did not find any hard disk

Problem: During instalation setup of Windows XP, on laptop HP Compaq 6710s, "no hard disk" is reported

In BIOS - find option:
SATA NATIVE MODE - must be DISABLED
(it is enabled by default)

October 09, 2007

Canon MF4100 have toner but display "no toner"

Problem: Although toner FX100 is in printer/fax/scanner Canon MF4100 - it displayes toner error "insert toner catridge, lift cover etc"

Solution: First remove all papers stacked for printing, then remove toner catridge and of course return toner back inside. One paper was in printer set to print - it should be removed, somehow it made canon to think that there's no toner.

October 05, 2007

K8S-MV/V Unknown driver

Problem: Unknown driver on barebone Vintage A1 (K8S, K8V etc)

ACPI driver for ATK 0110 Virtual device
support.asus.com, found under UTILITY (it is not at the drivers section)
forum.viaarena.com

October 04, 2007

Disable http://runonce.msn.com/runonce2.aspx (IE 7)

Problem: How to disable in registry start web page with settings in IE7

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

RunOnceComplete may need to be added,
New - string value

SL-85MR3-3 drivers

Problem: Soltek web site is down, no drivers

Solution: Graphics - 85MR3-3 use INTEL (r) 82845G/GL/GE/PE/GV - not MSI Nvidia gf3 or Quadro,
audio - realtek ac97: WDM_A401 , raid: promise 20376: promise_20376_1.0.19
http://www.magic-pro.com/driver/list.htm

PC Freezes, explorer.exe CPU 100% usage

Problem: PC freezes 1 minute after entering windows login, even in safe mode

Symptoms: Memory is ok (mem test passed ok), graphics card changed, modem and CDs disconnected - pc still freezes soon after entering user login. Task manager did not froze - everything within explorer.exe did. End task on explorer.exe and enetering explorer.exe on run worked, but sometimes that also completly froze after cca 10 minutes. Safe mode worked ok for 15 seconds - 2 minutes and then also windows have frozen. Task manager worked mostly ok in safe mode. Start-up items of non-windows files in msconfig was unchecked.

Solution: HDD must be taken out of PC and attached to another PC as secondary drive. Scan with at least 3 online scanners (kaspersky, ewido, f secure, trend micro etc...), twice!
In this case, PC worked fine after these were deleted:

D:\WINDOWS\system32\AppCert\wnl32.dll Infected: Trojan-Downloader.Win32.Agent.dng skipped
D:\WINDOWS\system32\boelcnrd.dll Infected: Trojan.Win32.Agent.bsj skipped
D:\WINDOWS\system32\dpvacmc.dll Infected: Trojan-Dropper.Win32.Agent.bxm skipped
D:\WINDOWS\system32\drivers\kmfpkblm.sys Infected: Rootkit.Win32.Agent.iy skipped
D:\WINDOWS\system32\mmrqvwkv.dll Infected: Trojan-Dropper.Win32.Agent.bzw skipped
D:\WINDOWS\system32\watvtyhw.dll Infected: Trojan.Win32.Delf.agv skipped
D:\WINDOWS\system32\wneeuggh.dll Infected: Trojan.Win32.Delf.agw
D:\WINDOWS\system32\catsrvn.dll
D:\WINDOWS\system32\devmgra.dll
D:\WINDOWS\system32\lljqrtdk.dll
D:\WINDOWS\system32\sns.exe
D:\WINDOWS\system32\vtqlobkk.dll
D:\WINDOWS\pss\MS_upd_98251.exeCommon Startup
D:\WINDOWS\pss\Update_0709_KB261721.exeCommon Startup
D:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
D:\found.000\file0000.chk Object is locked skipped
D:\System Volume Information\_restore{616AEE53-AC10-4393-B43B-0DAE11791A1B}\RP2\A0023033.sys Infected: Rootkit.Win32.Agent.iy skipped
D:\System Volume Information\_restore{616AEE53-AC10-4393-B43B-0DAE11791A1B}\RP5\A0057121.exe Infected: not-a-virus:Porn-Dialer.Win32.InstantAccess.az

September 28, 2007

Laptop Numeric Keypad is locked

Problem: Numeric keypad is set on, some letters are not showing only numbers instead of letters (for example M=0, J=1, K=2 L=3 etc)

To enable or disable the numeric keypad, press and hold SHIFT and then press NUMLK (SCRLK).

To enable full keyboard to work from start up:
in registry:
HKEY_USERS\.Default\Control Panel\Keyboard
Change the value for InitialKeyboardIndicators from 2 to 0

Note:
On laptop Asus A9T it helped to enter number 3 in registry (instead of 0)

Laptop Keyboard

Problem: Laptop keyboard is not working

Additional symptom: Bios + external USB keyboard is OK.
In device manager : error code 32, keyboard is disabled in registry

To enable:
Run - regedit :
My computer - HKey_local_machine\system\conmtrolset001\services\i8042prt -
START
1

1 = enabled
4 = disabled

September 20, 2007

Backup

Problem: complete backup

My documents, desktop, root drive(s).
Include also:
PST files, outlook express (C:\Documents and Settings\user\Local Settings\Application Data\Identities\{E5D144DF-E473-40E0-B7CB-943EFCFCBD76}\Microsoft\Outlook Express) ,
address book, Favorites, Bookmarks (mozilla), local settings, application data,
Note:
printers, screen resolution, programs, computer name and description

September 19, 2007

No Auto update

Problem:
how to turn off windows automatic updates in registry

- H_local_machine - software - policies - microsoft - windows - windows update - AU
no auto update = 1